TSM 2023 SO

The above question was only asked to those who answered 'Yes' to the question 'Have you made a complaint to WRHA in the last 12 months:

Complaints relative to the size of the landlord - based on the number of complaints the landlord receives for each 1000 homes they own:

• 0

Complaints responded to within Complaint Handling Code timescales:

• n/a

We asked those who answered the above question if they had ever reported a case of anti-social behaviour to WRHA:

Anti-social behaviour (ASB) cases relative to the size of the landlord - based on the number of ASB cases opened for each 1000 homes they own:

• 0 per 1000 homes

Actual number of ASB cases:

• 0 cases from 102 homes