- Home/
- For customers/
- Anti-social behaviour/
- Pets - noise and fouling
Pets - noise and fouling
We expect our customers who own dogs to be mindful of their neighbours by limiting the amount of time their dog is left alone in a property, keeping them under control in communal areas, and picking up waste in both communal areas and private gardens.
If you’re concerned about someone’s pet, please contact the RSPCA.
- Barking dogs
Although it's natural for dogs to bark, if it's happening persistently, it can be annoying and upsetting - and could be considered anti-social behaviour.
If a neighbour's dog is causing a nuisance, please try having a friendly word with your neighbour first. They might not realise they’re disturbing you.
If the noise continues or don't feel comfortable to speak to them, please get in touch with us on 0300 1234 009 or enquiries@midlandsrural.org.uk or on MyHomeOnline
It would be helpful if you could record the noise by:
- completing diary sheets, and/or
- using the Noise app. The nuisance Noise app is free and is available on most smart phones. It can be used to record noise nuisance and may be used as part of evidence gathering.
- Dogs not kept under control
All pets must be kept under control and not cause a nuisance to other households. This includes:
- Dogs must be kept on a lead in communal areas
- Dogs must not enter play areas
- Pets must be under control when employees or contractors visit the home.
Under the law any dog (of any breed or type) can be considered dangerous in any place if it is not kept under control.
The dog doesn’t have to bite anyone; it could just show aggressive behaviour that makes someone fear for their safety.
- Dogs fouling
Dog owners can be fined if they don't clear up after their dog.
Try having a friendly word with the owner. If you have tried speaking to them or do not feel able to, you can make a report.
If the fouling took place on our land:
- please let us know on 0300 1234 009 or enquiries@midlandsrural.org.uk or on MyHomeOnline
If your neighbour is not regularly clearing dog waste from their garden:
- we consider this to be anti-social behaviour
- please let us know on 0300 1234 009 or enquiries@midlandsrural.org.uk
If the fouling took place in a public area:
- please report it to your Local Authority - it's their responsibility to keep public areas like parks, and playgrounds clear of dog mess.